What is your return policy/process?
- Last updated on December 4, 2024 at 5:06 PM
Returns Policy
Introduction
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.
Returns Policy
Orders may be returned within 365 days of the date of purchase for refund, store credit or exchange.
When returning items please reach out to Customer Support to receive an RMA (Return Merchandise Authorization) number before returning the product. The RMA number must on on the outside of the package before returning the product.
Returns will be processed within 7 days of receipt.
Shipping Costs
You are responsible for shipping costs for all returns.
Exceptions
Packages received without a valid RMA number on the outside of the package will not qualify for a refund.
Contact Us
If you have any questions, please contact customer service.
Call us at: +1 888 343 9888
Mon-Fri 5 AM to 6 PM PST Sat-Sun 7 AM to 4 PM PST
Email us at: support@essentialelementsnutrition.com
All returns must be shipped to the following address:
Essential Elements Nutrition
Attention: Customer Service
2585 W 400 N, Suite 100
Lindon, Utah, 84042